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Re: What is Product Led Growth (PLG) and is it relevant to B2B?
@Steven Forth and @Laura Fay thanks for your comments. Laura, thanks for the pointer to your webinar and I agree with your point that to fully capitalize on the promise of PLG your product team(s) ne…3 -
Solving The Digital Renewal Challenge? (Q&A responses)
If you're working to digitize renewals and registered for last week's TSIA Interact, you may enjoy viewing this on-demand session (30 min) entitled, Solving The Digital Renewal Challenge, that I did …2 -
Re: Are you using Customer Journey Maps in Customer Service and Support?
@Dave Seaton in the case of cleverbridge we are technology company that offers a full service ecommerce solution (tech+ services + insights) for global online selling, such as renewal automation for …1 -
Re: Are you using Customer Journey Maps in Customer Service and Support?
@Dave Seaton, in the case of cleverbridge we are technology company that offers a full service ecommerce solution (tech+ services + insights) for global online selling, such as renewal automation fo…1 -
Re: Are you using Customer Journey Maps in Customer Service and Support?
At cleverbridge our strategic marketing team is leading -- as part of a cross functional effort involving most major functions of our company -- a fresh look at our customer journey to identify the v…1